Midocean
Your reward:
You will work in an international , and above all, a flat organization where you, together with a young and ambitious team, will take the Sales from midocean to a higher level. Besides your salary, you will receive several other benefits for all your hard work; a bonus, 28 vacation days, a personal development budget, fresh fruit and the possibility to use our in-house gym!
Interested? Read on quickly and get to know midocean and the department!
Who are we?
midocean is the leading wholesaler in the European market for promotional products, textiles and business gifts. More than 10,000 distributors worldwide rely on midocean to send their personalised message to their customers. With continuous innovation we ensure that our products and processes are cost-effective, fast and sustainable.
About the department: As an Inside Sales Representative at midocean you will work within a friendly and diverse team with whom you will provide our customers with the best service day after day. Our UK & Export sales departments are responsible for several regions. In addition, you will have a lot of contact with our colleagues in Poland.
A day in the life…
The day starts with a hot cup of coffee while the computer starts up for a day full of work. One of the customers sends you an email about different printing techniques, you can easily help them and advise them about the best options for their specific products. You prepare an offer and send it to the customer for approval. Once the decisions have been made, you help the customer with his order from start to finish, because you are the one who is in contact with our colleagues in the print shop in Poland and in Hong Kong.
After a nice, healthy lunch, you will have enough energy to deal with more complex matters, such as complaints. Something went wrong with an order from the website, the customer ordered red lanyards with a white logo, but got white lanyards with a red logo. It’s up to you to fix this, call the customer and make sure the logistics department knows where to pick up the wrong order and make sure the customer gets the right order. Because of the strong relationships you have built up with our customers, the complaint will be solved very easily, resulting in a satisfied customer.
At the end of the day you have taken the time to contact the account manager. They are on their way and need all kinds of information about replenishments, stock and other sales related matters that you can answer thanks to the various systems that you monitor throughout the day.
As midocean’s Inside Sales Representative, you will therefore be in close contact with international customers and colleagues in our print and logistics departments, both by phone and e-mail, to ensure optimal, timely and accurate service.
Working at midocean, what is it like?
At midocean, lines are short; one moment you’re on the phone with a colleague from another department and the next you’re checking in with your supervisor with a question. This makes your work and that of others a lot easier! Due to the informal character and the flat organization of midocean you quickly know who to contact with certain questions. You are encouraged to be independent and to find your own way.
midocean is an international organization and that is reflected on the floor; More than 20 nationalities are represented in our head office! This makes for a accessible and dynamic atmosphere where you can learn a lot from each other.
In short: Stay curious , have courage , be passionate and make a difference!
